Empathetic, Cliniko-Connected & Bank-Friendly

Meet Metilda. The most humane AI receptionist for allied health.

Connected directly to Cliniko. Stop missing patient calls. Metilda answers with a warm, natural human-like voice, books appointments instantly, and answers FAQs—without breaking the bank.

How Metilda Answers
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Humane Front Desk

The Ultimate AI Front Desk for Allied Health

Combining human empathy, deep Cliniko integration, and bank-friendly pricing to run your clinic smoothly and never miss a patient booking.

Humane & Caring Voice

Metilda speaks with an incredibly warm, natural Australian accent. She listens patiently, answers questions empathetically, and never sounds like a rigid robot.

Connected to Cliniko

Syncs natively with your Cliniko calendar. Metilda checks live availability, respects clinic templates, and writes bookings instantly, preventing double-bookings.

Allied Health Vocabulary

Fluent in clinical terminology. Metilda easily understands complex conditions (sciatica, tendinitis, plantar fasciitis) and specialties (physio, podiatry, chiro).

Doesn't Break the Bank

A fraction of the cost of offshore virtual assistants or hiring full-time. Starting from just $45 AUD/mo with zero setup fees or locked-in contracts.

Smart Booking Boundaries

Define custom scheduling rules. Set practitioner-specific hours, limit specific appointment types, and establish buffer time gaps between patient sessions.

Secure & Private

Fully compliant and secure. Patient call records, telephone interactions, and calendar appointment details are encrypted end-to-end.

Humane, Integrated, & Affordable

Compare Metilda with offshore answering agencies or rigid, robotic voice bots.

Offshore Agencies & Robot Bots

Empathy & Tone
Robotic, cold voice or heavy accents
Cliniko Integration
Manual email entry or copy-pasting
Availability Window
Closed after-hours & lunch breaks
Monthly Cost
$3,000+/mo for staffing or agency

BetterMetilda Reception

Empathy & Tone
Warm, natural Australian voice
Cliniko Integration
Native real-time calendar locks
Availability Window
24/7/365 instant pick-up
Monthly Cost
Starts at $45 AUD/mo (Bank-friendly)
Practice Economics

Stop Losing Bookings

Allied health practices miss an average of 15% of inbound calls. At a fraction of the cost of a full-time receptionist or offshore call center, Metilda captures 100% of missed bookings. Calculate your net savings below.

8
2 Calls20 Calls40 Calls
$120
$60$150$250
Assumes 35% of missed calls are new patient inquiries.
Assumes a conservative average of 5 sessions per patient lifecycle.
Savings Breakdown

Estimated Monthly Leak

AUD $7,350

Losing ~35 booking opportunities to hold times & after-hours voicemail.

Captured Revenue with Metilda

AUD $7,215

Net monthly savings (after subtracting Metilda's $135 AUD Professional plan).

Stop Missed Revenue Now

Based on standard Allied Health booking averages.

Practice Integration

How it works

01

Link System

Integrate your clinic calendar. Metilda syncs directly with Cliniko, Halaxy, Nookal, or Google Calendar securely.

02

Custom Rules

Set booking policies. Give Metilda practitioner guidelines, appointment durations, and FAQ details.

03

Route Phone

Instantly forward your phone lines. Metilda handles calls 24/7, booking patients directly.

Practice Reviews

Trusted by Practice Owners

Increased patient bookings by 12%

"Metilda has fully automated our front-desk phone lines. We have increased patient bookings by 12% in under two months, completely eliminating the 15% booking leaks we previously had from missed after-hours and lunch break inquiries."

D

Dr. Alex Rivera

Clinical Director, Melbourne Physiotherapy Clinic

Recovered 42 front-desk hours/mo

"Our front desk team was constantly overwhelmed by incoming patient calls. By integrating Metilda directly with Cliniko, we've recovered 42 administrative hours per month while ensuring that every call is answered within 1 second."

D

Dr. Sarah Jenkins

Owner, Sydney Chiropractic & Osteopathy Practice

Calendar capacity increased by 18%

"With Metilda handling initial patient triage and intake bookings, our psychologist calendar capacity has grown by 18%. The automated intakes sync straight to Halaxy, keeping our intake conversion rate at a verified 94%."

J

Jordan Lee

Practice Manager, Brisbane Clinical Psychology Group

Practice Support

Frequently Asked Questions

Investment

Clinic Answering that Doesn't Break the Bank

Empathetic, human-like voice front-desk support at a fraction of the cost of hiring a new team member. Connect Cliniko and start capturing every booking.

Starter

For small practices

$45/ mo
AUD + GST
Up to 150 calls
$0.30 AUD per extra call
60 SMS included
$0.10 AUD per extra SMS
  • 1 active call line
  • Free setup by Langoedge
  • Human chat support
Popular

Professional

For growing clinics

$135/ mo
AUD + GST
Up to 500 calls
$0.27 AUD per extra call
180 SMS included
$0.10 AUD per extra SMS
  • 3 simultaneous call lines
  • Unlimited practitioners
  • Free setup by Langoedge
  • Priority chat & call support

Clinic / Enterprise

For high-volume practices

$360/ mo
AUD + GST
Up to 1,500 calls
$0.24 AUD per extra call
600 SMS included
$0.10 AUD per extra SMS
  • 10 simultaneous call lines
  • Unlimited practitioners
  • Free setup by Langoedge
  • Team training workshop
  • Unlimited multi-channel support

Price Beat Guarantee

We are committed to providing the most affordable clinic answering service. If you find a cheaper comparable voice AI receptionist plan, we will beat it.*Disclaimer: Price beat guarantee applies to all comparable voice AI receptionist providers operating in Australia (Aus), New Zealand (Nz), and the United Kingdom (UK).

*Free setup includes clinic calendar connection, system onboarding, and custom voice routing configuration. Standard telecom rates and local numbers apply.

Ready to Put Your Clinic Front Desk in Empathetic Hands?

Join leading allied health clinics who trust Metilda's warm, caring AI receptionist to capture bookings in Cliniko 24/7—at a fraction of the cost of offshore call centers or hiring new staff.

POWERED BY LANGOEDGE

Secure calendar integrations. Up and running in minutes.