Clinic Growth & Best Practices

The Metilda Blog

Explore guides, clinical front-desk strategies, and updates on AI automation built specifically for Cliniko-powered practices.

Sep 22, 20267 min read

How to Reduce No-Shows at an Allied Health Clinic

SMS reminders lift attendance but only fix forgetting. Six evidence-based ways to reduce no-shows at an allied health clinic, from booking speed onward.

Arnab ChakrabortyRead article →
Sep 20, 20267 min read

After-Hours Answering for Allied Health Clinics

Half of online health bookings happen between 5pm and 9am. How allied health clinics can answer after-hours calls well, and handle urgent ones safely.

Arnab ChakrabortyRead article →
Sep 18, 20268 min read

AI Receptionist for Physiotherapy Clinics on Cliniko

What an AI receptionist for physiotherapy clinics should handle: new-injury bookings, GP care-plan referrals, reschedules and after-hours calls, all in Cliniko.

Arnab ChakrabortyRead article →